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Component
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Sub Component
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High Level Elements
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Required Performance Standard
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Values and Behaviour
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Beliefs
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Values, ethics & professionalism
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Adheres to Code ofEthics and ethical guidelines.
Demonstrates professional integrity, consistency, transparency, accountability and reliability.
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Analytical skills
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Observations & analysis
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Recommendations are supported by objective facts and research.
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Conceptualisation & problem solving
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Employs structured approaches to generate ideas, evaluate and select options.
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Relationships
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Complexity, change & diversity
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Understands complexity of operating environment and impact of selected course of actions on others.
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Communication & presentation
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Uses a range of techniques and approaches to convey thoughts and ideas in a range of situations
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Responsibility & accountability
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Responsible for own actions, demonstrating resilience, drive and commitment to results.
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Influencing
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Presents ideas convincingly to produce specific outcomes
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Personal Development
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Focus and time management
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Delivers timely solutions, balancing priorities and managing time effectively
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Self Development
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Proven track record of self development and personal growth
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Technical Skills
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Specialisation
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Knowledge and skill
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Recognised as an expert in own discipline, applying expertise in one or more industry sectors
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Consultative
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Client focus
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Scopes client requirements, presenting clear comprehensive proposals
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Project management
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Manages client projects effectively- setting objectives, deadlines and budgets, using appropriate project management tools and methodologies and ensuring seamless withdrawal process.
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Consultative process
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Uses a range of techniques, including facilitation, to deliver solutions of mutual benefit.
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Knowledge management
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Captures, shares and applies knowledge in a structured way, relevant to the engagement needs
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Partnering and networking
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Uses networks effectively to engage expertise of others, developing others as appropriate
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Tools and methodologies
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Selects and uses an appropriate range of tools and methodologies
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Risk and quality management
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Defines quality standards, ensuring quality of delivery and client satisfaction.
Defines risk criteria, identifying, mitigating and managing risks and outcomes.
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Business Acumen
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Consultant’s Business
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Consultancy environment
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Understands the nature of the management consultancy market, competitors and capabilities.
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Commercial aspects of assignment
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Demonstrates understanding of commercial aspects of project including scope, risk, terms and conditions and pricing.
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Client’s Business
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External awareness
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Demonstrates understanding of political, economic, social, technological, legal and environmental factors (PESTLE) impacting on area of work
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Business knowledge
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Understands business structures, processes, management and disciplines and impact on own area of work
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Understanding the client
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Has researched and understood client business operations and agenda
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Client’s project imperative
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Identifies and articulates project drivers, strategic fit and commercial benefits with client in respect of one or more individual projects.
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