The Future of Consulting in a Volatile, Uncertain, Complex and Ambiguous (VUCA) World

2022 ICMCI Asia Pacific Hub Meeting

There have been enormous changes globally over the last few years which have impacted us all both personally and professionally to an extent that we have not seen in a very long time. At every turn, we are seeing impacts of the pandemic, social and economic upheaval as well the increasing impacts of climate change. What does this mean for management consultants? How do we keep abreast not only of the latest developments that are impacting us but importantly, how we can help our clients through these turbulent times? Our three speakers have first hand experience of working with clients to not only deal with the impacts of the changes but to be successful through these times.

Join us for an informative and stimulating program as our speakers share how to tackle the future of consulting in a VUCA world exploring talent engagement strategies to minimise the risks with the ‘great resignation’ in the executive ranks, the critical leverage points for companies to achieve energy saving and net-zero, and lessons for consultants from the front line in delivering transformational agendas whilst mitigating risks and optimising operations in volatile and unpredictable business environments.

Date: Tuesday 14th June 2022
Time: 2:00PM - 6:00PM AEST
Venue: Online via zoom
Cost: AUD$149.00 (Incl GST)  


Esther McVicar MBA, CPRM, MAICD
Senior Executive Manager, Organisational Systems & Quality, Royal Australian Mint

Future of Consulting in a VUCA World - Official Opening and Presentation

"Profound changes in the ecological, political, economic, and social context have fundamentally altered the roles of government and the meanings of public service. The tasks of government agencies are no longer clear, straightforward, homogeneous, or static... public value must be co-created, and the demand for innovation is high" ~ Moore 2010

Esther McVicar is an innovative executive leader with deep expertise in delivering transformational agendas through a 10-year track record in senior enterprise leadership roles. Esther’s 19-year career spans both the private and public sectors engendering a diverse set of experiences and skills to leverage in execution of best practice strategies to enhance performance, effectiveness, efficiency, and sustainability.

Currently leading a portfolio branch accountable for governance, risk, compliance and continuous improvement reporting to the Agency Head, the branch uses human design principles to co-create systems and frameworks that are risk aware, holistic, and driven to enhance assurance, maximise public value, and develop a high capability culture. 

A trusted strategic advisor to the accountable authority and other colleagues in the senior executive, Esther consults widely across organisations and uses data driven insights to understand business needs, expectations, and challenges, developing strategies to support and deliver organisational outcomes in environments of uncertainty and change.


Dianne Gibert
CEO, Certex

Engaging talent to mitigate risk and seize opportunities

Dianne Gibert commenced her career in banking and finance, completed a MBA with the Melbourne Business School and became a PA management consultant for over 20 years. As a management consultant, Dianne specialised in process improvement and change management on projects across Australia and overseas. 

She then established Certex International, a JAS-ANZ accredited certification body and a separate business Service Excellence Consulting to help companies and government sectors in quality, safety, privacy and compliance, particularly in employee engagement and contractors.  
Over the past 15 years Dianne has worked in the recruitment and labour hire industry, working closely with the peak industry associations the RCSA and APSCo.  She has developed a range of services to assist employers to understand their obligations and assess their risks in the recruitment, engagement and management of workers.

Dianne is recognised as an expert in quality, risk, security and safety management systems, and in recruitment and national and state employment requirements.  She conducts Defence Ready Seminars on Collaborative Business Relationships and Defence ISO Basic and Advanced webinars and workshops, publishes articles and presents at conferences in Australia and internationally.


Kit Loong Oung, M.Sc.(Eng.), B.Eng. C.Eng, MIChemE, Chartered Energy Manager, MEI, F.EMA
Principal Consultant, Efficien:ology & Board Director, IChemE Energy Centre

Energy Strategies for NetZero2050 in a VUCA World

Kit is an energy and resource efficiency practitioner from the UK. A management consultant, trainer, and author on the subject of energy and resource efficiency; operational excellence, and Triple Bottom Line. Author of People, Planet, Profits: Environmentally and Socially Sustainable Business Strategies

With more than 25 years of experience in management consulting with businesses, both commercial and industrial companies across five continents, with a focus on energy and resource efficiency; environmental management, health and safety, operational excellence, and communicating complex and technical subjects into a clear, meaningful and simple-to-understand business case. 

Notable engagements include designing regulations in the UK (energy and climate change regulations); Sharjah, UAE (mandatory Health and Safety awareness), and Singapore (waste regulation); ISO Integrated Use of Management System Standards 2018 Handbook with Michael McLean Convener Australia. Energy efficiency (UNEP), and ISO 50001 (ISO/UNIDO) for promoting of good governance in energy, environment, and health safety in India, Zambia, UAE, Qatar, Saudi Arabia, Oman, Nigeria, Uganda, Namibia, USA, Canada, and Mexico.

He serves on IChemE’s Congress, IChemE’s Energy Community of Practice, IChemE’s annual sustainability awards judging panel, UNIDO’s global energy management leadership awards judging panel, and in developing National, Regional and International standards.